We have developed an integration for the Zoho platform, which allows you to integrate with the Luna PBX offering we supply. This will allow you to...
- Log all calls received within Zoho.
- Match caller details to contact records, allowing you to identify callers before you answer the call.
- Use click to call, to call contacts from within the Zoho system, via your Luna PBX phone extension.
- Add notes within the Zoho system related to inbound and outbound calls that are made from the system.
For details on how to enable and set up this offering, please see this article.