Numbergroup

Billing 11

• What are my bill payment options?
• What if I have a question about my bill?
• Will I receive one invoice for all Numbergroup services?
• Can I pay my Numbergroup bill online?
• What Increments are my Calls Billed to?

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General 2

• Contact Details
• Numbering Restrictions

Technical 7

• How to setup an X-lite Softphone
• Which DTMF tones do you support?
• What sip domain do I use when connecting to Numbergroup?
• What’s your service uptime?
• How to Stop Ghost Calls

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Account 8

• How is my Account Structured?
• How can I update Information on my Account?
• What do I do if I am moving premises?
• How do I Add or Delete Services from my Account?
• Can I Port numbers away?

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Bundled Minutes 2

• What are the call costs outside of the bundle?
• I want more/less minutes than you have advertised. Can you help?

SMS 7

• FAQ
• SMS Overview
• SMS API
• Simple Reply Service (SRS)
• Dedicated Inbound Numbers (DIN)

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