Numbergroup

Billing 11

• What are my bill payment options?
• What if I have a question about my bill?
• Will I receive one invoice for all Numbergroup services?
• Can I pay my Numbergroup bill online?
• What Increments are my Calls Billed to?

See all 11 articles

General 2

• Contact Details
• Numbering Restrictions

Technical 7

• How to setup an X-lite Softphone
• Which DTMF tones do you support?
• What sip domain do I use when connecting to Numbergroup?
• What’s your service uptime?
• How to Stop Ghost Calls

See all 7 articles

Account 8

• How is my Account Structured?
• How can I update Information on my Account?
• What do I do if I am moving premises?
• How do I Add or Delete Services from my Account?
• Can I Port numbers away?

See all 8 articles

Bundled Minutes 2

• What are the call costs outside of the bundle?
• I want more/less minutes than you have advertised. Can you help?

SMS 7

• FAQ
• SMS Overview
• SMS API
• Simple Reply Service (SRS)
• Dedicated Inbound Numbers (DIN)

See all 7 articles

Selfcare 10

• Campaign Analytics
• How to Block a Caller
• Time of Day Routing
• Emergency Services Addresses
• Interactive Voice Response (IVR) Setup Guide

See all 10 articles

Luna PBX 9

• Grandstream Handset Quick Start Guide
• Basic Hosted PBX Phone Configuration Settings
• Mobile App
• Transferring Calls using Grandstream Handsets
• Conferencing

See all 9 articles

Webhooks 2

• Webhook Overview
• Webhook Variables

SIP Trunking 2

• What is a SIP trunk?
• Creating a SIP trunk in Selfcare

SMS 3

• Sending SMS
• Receiving SMS Messages
• Managing your SMS Contacts

Integrations 3

• Zoho Platform Integration Overview
• Zoho Platform Integration Setup
• Zoho Integration Troubleshooting FAQ

Luna PBX 5

• Setup Guide
• Conferencing
• Voicemail
• Mobile App
• Busy Lamp Function (BLF)

Selfcare 10

• SIP Trunk/PBX Security + Fraud Prevention
• How to add SIP Trunks
• Prompts - How to use them and how to upload your own
• Resetting lost selfcare password
• Adding + Removing Numbers

See all 10 articles

Other 2

• Grandstream Handset Quick Start Guide
• FreePBX Installation and Setup Guide

Wildix 4

• Wildix - Logging in to Collaboration
• Inbound Calls in Collaboration
• Outbound Calls in Collaboration
• Kite - What it is and how to use it

Wholesale 2

• Outbound
• Inbound

Wholesale Premium 1

• Outbound

Standard 2

• Outbound
• Inbound

Standard, 10p Fixed Charge 2

• Outbound
• Inbound

GXP16xx Series 4

• GXP16xx Series Introduction
• GXP16xx Setup Guide
• GXP16xx won't provision
• GXP16xx - How to transfer calls

DP750 / DP720 4

• DP750/DP720 Installation Guide
• DP750 Won't Provision
• DP750/DP720 - Handset does not work
• DP750/DP720 - Transferring Calls

GXP2135 2

• GXP2135 Installation Guide
• GXP2135 Won't Provision