Billing
We invoice on the 1st of every month. You can pay your invoice by Direct Debit, BACS, Credit/Debit Card or Paypal. We recommend a Direct Debit as it’s t...
Mon, 1 Apr, 2019 at 11:15 AM
Simply email billing@numbergroup.com. Alternatively speak to a member of the team on +441214001010 or 08003101010.
Fri, 4 Jan, 2019 at 2:14 PM
The number of invoices generated are determined by the number of accounts you have with us. To give you an example if you have an inbound and outbound a...
Fri, 4 Jan, 2019 at 2:15 PM
Yes, you can now pay by Debit or Credit card on our website. Please follow the below link to the payment page... https://www.numbergroup.com/account-pay...
Fri, 4 Jan, 2019 at 2:17 PM
All calls are billed on a per second basis, rounded up from 4 decimal places.
Fri, 4 Jan, 2019 at 2:18 PM
Invoices are fully itemised with a full breakdown of all the services we have charged you for. All calls are view-able in our portal Selcare by simply s...
Fri, 4 Jan, 2019 at 2:19 PM
Irrespective of the time of month when your account is set up, you will receive your first invoice on the 1st of the following month.
Fri, 4 Jan, 2019 at 2:19 PM
As international termination prices change on a weekly basis, it is not feasible for us to notify customers every time these rates change. However, our UK t...
Fri, 4 Jan, 2019 at 2:23 PM
You can access previous invoices by logging into Selfcare and selecting the relevant invoice reference located at the bottom of your account home page. You w...
Fri, 4 Jan, 2019 at 2:24 PM
You can check your account balance by logging into selfcare. Your invoices will be shown on your account home page and you can see any outstanding amounts in...
Fri, 4 Jan, 2019 at 2:33 PM