Luna, our cloud-based PBX solution, is designed for ease of use.
If you decide to purchase physical phones from ourselves, then these will auto configure themselves when they are plugged in and get an internet connection.
The mobile app is configured via QR code which we will send to each PBX user when their extension is created. The user uses the camera on their Softphone to scan the QR code within the app. This then configures it automatically and is instantly ready for use.
As we are hardware agnostic, you can use any SIP device you want. If you already have some phones, you can configure these manually to connect to our service. All the configuration information is available via your customer portal.
If any issues should ever occur, however, we are always on hand to help.